
Showroom Sales Training: Advanced Level
Develop your sales techniques
Specific to kitchen & bathroom designers that want to improve their showroom sales skills. This advanced course includes 40 key tips through the sales process.
What’s included
Specific to KBB, improve best practices in showroom customer engagement.
Training films content
Film 1: Customer Rapport
Approaching the customer
Engaging with the customer
Maximise order value
Mirror your customer
Film 2: Customer Interviewing
Rapport building
Avoid prejudgements
Fact finding
Understand competitor visits
Frustrations first
Communication options
Relay your differences
Open questions
Probing questions
Previous buying experiences
Film 3: Your Proposal
Customer proposals
Assume the order
Needs first
Uncover the real budget
Film 4: Control The Budget
Investment not cost
Stretch the budget
Quick tip
Qualify the brief
Film 5: Explain Your Differences
Why buy from me?
Lead with benefits
Design for the future
Garden path closing
Safety in numbers
Feel, felt, found experiences
Bright work mode
Uncover real objections
Negatives to positives
Film 6: Asking For The Order
Maximise order value
Justifying price
Always be closing
Self analise
Repead back accepted benefits
Film 7: Control The Sale
Control with agreements
Follow up process
Confidently propose your solution
Appreciation equals referals
#testimonial
I have learned a lot from Simon’s videos and have implemented some of his techniques into my daily routine when dealing with customers. With this showroom specific sales training, I’m finding the customer tends to have a much better experience from our business as a whole and I am finding myself closing a lot more sales with ease. The modules have given me a huge boost in confidence when speaking with customers in all aspects.
JORDAN JONES
Cwtch Haus Design in Wales
What are the benefits?
365
days access to the training content
7
engaging training films you can complete at your own pace and available time
F.A.Q.
And don’t forget to print your Certificate of Achievement
