Simon on stage

Bespoke Training

Increase your sales with training tailored specifically to your business goals.

Introduction

Transform your business approach

Improve customer engagement, understanding the needs of clients, objection handling techniques, how to agree to progressing onto the next stage and alternative options for closing the sale.

Within our training centre, relevant ‘original films’ will be shown to demonstrate scenarios for a group discussion which increases the interaction within the training. For larger groups, these can be personalised accordingly.

Specialist Areas

The areas of bespoke training
that our specialists cover include:

Sales

Help you to improve conversion rates and proactively increase your overall profits.

Customer Service

Enables a deeper understanding of customer needs and offers tailored solutions for brand loyalty.

Management / Supervisory

Explore smart supervisory solutions to build, motivate, and maintain a high-performing healthy team.

Kitchen & Bathroom Design

Suitable for beginner, intermediate, and advanced level designers seeking to refine their skills.

Simon Acres Training Centre
Simon Acres Training Centre Room

Why is training essential?

The course utilises 30 years + worth of KBB and Merchant sales experience from primary tutor Simon Acres, who was formerly the Group Sales Director at Omega PLC and former Retail Corporate Chairman of KBSA Association. Alongside Simon Acres is his experienced training team supporting the course.

  • It allows you to learn smart, modern solutions.
  • It allows you to adopt newly tested sales techniques.
  • You can exchange practical experiences with industry experts.
  • You will be in a KBB dedicated learning group tailored to your sector.
  • It directly increases overall company profits.

“Customers will buy if you engage with them correctly and by first, asking plenty of questions. Sharing your enthusiasm and agreeing the next stage will deliver your results.”

Simon Acres

Tailored Options

Training packages

Face to Face training
In-Person

Face to Face

Interactive day modules designed for individuals and teams:

  • Showroom sales skills (entry & advanced)
  • Kitchen design (entry & advanced)
  • Bathroom design (entry & advanced)
  • Project management & Customer service
  • Interior design for KBB (materials, mood-boards etc.)
  • One to one coaching & Supervisor / manager training
Bespoke training session
Fully Tailored

Bespoke

A fully bespoke training experience with one of our industry specialists.

Our team of consultants will prepare and deliver a fully managed and unique training program tailored to your needs. From reviewing sales and operational procedures to offering one-to-one coaching, our team have demonstrated results in increasing order volumes and boosting revenue.

Earn your Industry Certificate

Every bespoke training course is completed with a signed, recognised industry certificate for your team members.

Training Certificate

Success Stories

Training testimonials