Knowledge check – Hello Mrs Jones
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Question 1 of 6
1. Question
1. For and Against Close
After identifying customers needs and offering unique solutions, which aspects are customers mostly interested in?
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Question 2 of 6
2. Question
2. Alternative Close
Why is it important to offer alternative options rather than just one?
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Question 3 of 6
3. Question
3. Assumptive Close
When should you directly help the customer decide and close the sale?
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Question 4 of 6
4. Question
4. Drop Close
Before reducing price, what could be considered first?
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Question 5 of 6
5. Question
6. Puppy Dog Close
What’s best practice when using this close?
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Question 6 of 6
6. Question
7. Silent Close
How can you use silence to your control?
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